How to Store Your Medicines Safely

Keeping your medicine at the right temperature is very important to make sure it works as it should and stays safe to use. Always follow the storage instructions provided with your medication and keep it in the correct conditions to avoid any problems.

General Tips

  • Rotate your stock: Always use the packs with the shortest expiry date first.

  • Always check instructions. Not all medicines are stored the same way.

  • Read the product box, label, and patient information leaflet for specific guidance.

  • If you’re unsure or have any questions, contact our Patient Support Team on 0800 083 3060 or email enquiries@healthnethomecare.co.uk

Please note: any queries about your medical condition or treatment should be directed to your hospital team.

Medicines that do NOT require refrigeration

Store in a cool, dry place below 25°C, away from direct sunlight, radiators, or fires.

Medicines that DO require refrigeration

  • Put them in the fridge immediately upon receipt.

  • These items will arrive in special packaging or via a refrigerated vehicle to keep them at the correct temperature during transit.

  • Once delivered, remove the sealed bag and place your medication in a fridge at +2°C to +8°C. Avoid storing in the fridge door or near the freezer section.

  • Do not freeze the medicine.

  • If you’re unsure how long before administering you should take your medication out of fridge, contact our Nursing Team on 0800 083 3060 (option 3). Click here for more information on our HealthNet Nursing Team.

If something goes wrong

If you think equipment failure (e.g., your fridge has broken) may have affected your medicine, contact our Patient Support Team immediately:

Loading...