Manage your homecare with the myHealthNet app. Find out more here
Digital Tools to Help You Manage Your Homecare
Managing your treatment should feel simple, reassuring and in your control. That’s why HealthNet offers a range of digital tools to help you book deliveries, update details, track orders, and manage your homecare service whenever it suits you.
We’ve recently updated both the myHealthNet App and Patient Portal to make your experience smoother, clearer and easier than ever.
Which Digital Tool Is Right for You?
Everyone manages their healthcare differently. Whether you prefer apps, websites, or quick one-click links, we have an option that fits your lifestyle.
1. MyHealthNet App
Best for: People who like everything in one place
The MyHealthNet App gives you full control of your homecare service on your smartphone.
What you can do:
Book, change and track deliveries
Order ancillaries (e.g., sharps bins, wipes, needles)
View your CT number and delivery history
Update your contact details
Receive push notifications and reminders
Access support quickly
Download the latest version (free)
Important: Even if you have downloaded the myHealthNet app before, you will need to download the new version again.
2. Patient Portal
Best for: People who prefer using a computer or larger screen
The Patient Portal is a secure online platform where you can manage your homecare service from any device with internet access.
What you can do:
Update your personal details
Manage deliveries
View appointment information
Access support and help articles
Log in securely using your CT number
3. One-Time Link
Best for: People who prefer a simple, no-login option
If you don’t want to use an app or portal, the One-Time Link is the quickest way to manage deliveries.
How it works:
You receive a unique link by SMS or email
Click once to confirm or book your delivery
No password or login needed
Fast, simple and secure
This option is ideal for anyone who prefers minimal steps.
Which Option Should You Choose?
Here’s a quick guide:
If you want… | Choose this tool |
Everything in one place on your mobile | ✔ MyHealthNet App |
A simple, fast, one-click option | ✔ One-Time Link |
A website you can use on a laptop or computer | ✔ Patient Portal |
Push notifications and reminders | ✔ MyHealthNet App |
No login details to remember | ✔ One-Time Link |
Easy access to help and your CT number | ✔ App or Portal |
If you're not sure, start with the myHealthNet App - it offers the most features and flexibility.
Ready to Get Started?
Once you’ve logged in for the first time, everything you need will be right at your fingertips.
User guide for both the myHealthNet App and Patient Portal available here: PDF MISSING
Need Help?
Alternatively our Patient Support Team is always here to help you get set up.