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HealthNet Digital Tools

Getting started with our digital tools

We know your time is precious, so to avoid, wherever possible, you having to take time out of your day to call us by telephone, this page highlights other ways you can manage your order and answer any queries you may have.

The MyHealthNet App

The MyHealthNet App is free to download from the Apple App or Google Play Stores. It allows you to update your details, as well as change, book, or cancel a delivery. You can also order non-medicine items, known as ancillaries, such as sharps bins, wipes and needles if you need them. 

Read the MyHealthNet app User Guide below to learn how to download the app, how to register and how to use the app.

Read App User Guide

HealthNet Patient Portal

Our Patient Portal available here, is a safe and secure platform for managing your deliveries and ancillaries. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet.

A selection of user guides are below to guide you through certain areas of the portal. Click the buttons below to view or download.

How to Set Up Your Patient Portal

Read User Guide

How to Edit Your Delivery

Read User Guide

How to Add a Sharps Bin to Your Delivery

Read User Guide

How to Reset Your Patient Portal Password

Read User Guide

More Information

Have a question?

Visit our Frequently Asked Questions (FAQs) to find the answer.