Patient Support Team: 0800 083 3060 - Mon-Fri: 8am - 6pm, Sat: 8am - 5pm
Digital Tools for Patients
HealthNet also provides digital tools to support patients in managing their homecare.
1. myHealthNet App – All in One Mobile Management
Book, change and track deliveries
Order ancillaries
View CT number and delivery history
Update contact details
Receive reminders and notifications
2. Patient Portal – Browser Based Homecare Management
Update personal information
Manage deliveries and appointments
View help articles
Access via CT number
3. One Time Link – No Login, Single Click Convenience
Confirm or book deliveries without logging in
Ideal for patients who prefer simplicity
Which Tool Should Patients Choose?
App: most features, most flexible
One Time Link: fast and simple
Portal: great for computer users
