About HealthNet

Who We Are

About HealthNet

HealthNet is a trusted NHS partner delivering integrated, data-driven homecare services that improve outcomes for patients and healthcare systems. By connecting Pharmacy, Distribution, Nursing, and Digital, we create seamless care pathways that extend complex treatment beyond the hospital - safely, efficiently, and at scale. Supporting over 240,000 patients nationwide, we work with NHS teams to enhance capacity, improve patient experience, and deliver care where it’s needed most: at home.

Partnering with the NHS to Deliver Connected Care and Better Outcomes 

HealthNet is one of the UK’s leading clinical homecare providers, and a trusted strategic partner to the NHS. Since 2015, we have supported over 240,000 patients nationwide, enabling the safe delivery of high-cost, complex, and long-term therapies in the home. 

Our approach is built on connection. By bringing together our four core pillars - Pharmacy, Distribution, Nursing, and Digital - we deliver fully integrated, end-to-end care pathways that extend treatment beyond the hospital, safely, efficiently, and at scale. 

Individually, each of these services is strong. Together, they enable a connected, data-driven model of care that supports clinicians, improves patient outcomes, and creates capacity across the NHS. 

We work across a wide range of therapy areas, including rheumatology, gastroenterology, dermatology, and rare and orphan conditions, with particular expertise in managing complex and highly specialised treatments. Our High Tech Nursing services, underpinned by robust clinical governance and national capacity, enable the safe delivery of advanced therapies in the community - supporting the evolution of modern care pathways. 

What We Do

Our integrated services are designed not only to deliver treatment, but to support healthcare systems more effectively: 

Connected Medicines Supply, Pharmacy & Distribution  

  • Temperature-controlled delivery direct to the patient’s home 

  • Full digital tracking, traceability, and audit trails 

  • Robust governance for high-cost and high-risk therapies

Pharmacist people and paper bag for medicine store
Close-up of a person lifting their sleeve while a nurse uses an injector pen to inject medication into the upper arm.

Specialist Nursing & High Tech Care   

  • Home visits for treatment administration 

  • Self-injection and therapy-specific training 

  • Delivery of complex and advanced therapies through High Tech Nursing 

  • Virtual consultations where clinically appropriate 

Digital Enablement & Pathway Visibility  

  • MyHealthNet App for patients to manage deliveries and treatment 

  • Secure Patient Portal for communication and prescription management 

  • Clinician Gateway to enable real-time oversight, prescription handling, and pathway efficiency 

Person using a laptop on an outdoor table, with the HealthNet Clinician Gateway interface open displaying a “Create prescription” form.
Close-up of a healthcare professional wearing gloves gently holding a patient’s hands, offering support in a clinical setting.

Patient Support & Adherence 

  • Tailored patient support programmes 

  • Therapy-specific education and ongoing engagement 

  • Designed to improve adherence, confidence, and long-term outcomes 

Why Clinical Homecare Matters

Clinical homecare complements NHS outpatient services - it does not replace them. Our role is to help expand capacity, improve efficiency, and enhance patient experience by delivering care closer to home.

For Patients 

  • Fewer hospital visits and reduced travel burden 

  • Greater comfort, flexibility, and convenience 

  • Improved adherence through consistent support 

For the NHS

  • Frees up outpatient capacity and reduces clinic pressures 

  • Supports prevention of avoidable admissions 

  • Enables delivery of NHS Long Term Plan priorities through community-based care 

Our Approach: A Strategic Partnership 

At HealthNet, we go beyond service delivery. We work in partnership with NHS teams to design, implement, and optimise care pathways, ensuring they are efficient, resilient, and patient-centred. 

Through our integrated model and digital capabilities, we provide greater visibility and coordination across the patient journey - from prescription through to dispensing, delivery, nursing, and ongoing support. This reduces delays, improves safety, and ensures patients receive the right care, at the right time. 

Our Promise

  • Safety: Services delivered to the highest clinical and regulatory standards 

  • Support: Access to experienced nurses, pharmacists, and dedicated care teams 

  • Innovation: Advanced digital tools to enhance visibility, efficiency, and engagement 

  • Outcomes: A focus on improving both patient experience and system performance 

Close-up of an older adult seated indoors holding a walking stick while a healthcare professional gently supports their arm during a home visit.
Healthcare professional in blue scrubs gently placing hands on a seated patient’s shoulders while speaking with them in a home living room setting.

Why Choose HealthNet? 

  • Trusted NHS partner supporting over 280,000 patients 

  • Rated “Good” by the CQC 

  • 97% patient satisfaction (NHS survey, 2025) 

  • Expertise in rare, orphan, and complex therapies 

  • Advanced digital platforms for clinicians and patients 

  • Rated 4.8★ on Trustpilot 

Work With Us 

If you would like to learn more about how HealthNet can support your service and patients, we would welcome the opportunity to work with you. 

[email protected]

One HealthNet. Connected care, delivered better. 

Doctor seated at a desk using a computer while consulting with a patient in a wheelchair, with a healthcare professional taking notes beside them in a clinical setting.