Digital Capabilities

Clinician Gateway

The Clinician Gateway is a secure online platform enabling HCPs to manage homecare patients quickly, easily and safely.

Key Features

1. Patient Onboarding

• Quick and simple onboarding process

• Same day patient contact to support next day delivery where clinically required

2. Prescription Management

• View outstanding prescription (RX) requests

• Generate prescriptions online via the HealthNet E Sign Hub

• View historic and active deliveries for all patients

• Real time patient status updates

• Improved search functions directly from the dashboard

• Prescription reminder page

• Easy visibility of patient notes

3. Clinician Administration

• Administration page for managing staff access to the portal

• Assign specific services that staff can access

• Full activity logs for audit and governance

• Invoice management including printing invoices and PODs

To find out more or get set up:

Email: client.services@healthnethomecare.co.uk

AI365 – Intelligent Insight & Workflow Optimisation

Ai365 is HealthNet’s intelligent operational platform designed to help the NHS manage clinical homecare more safely, efficiently and transparently.

What Ai365 Delivers

1. Full Transparency Across Homecare Services

Real time visibility of:

• Patients on service

• Responsible providers

• Delivery performance

• Delays, risks, and exceptions

2. Automation That Reduces Administrative Burden

Ai365 automates manual processes including:

• Checking delivery data

• Tracking registrations

• Identifying discrepancies

• Validating transactions

• Monitoring provider performance

3. Strengthened Governance & Patient Safety

• Automatic verification of purchase orders, medicines, quantities and pricing

• Exceptions instantly flagged

• Safety risk detection including missed or incorrect medicines

Why It Matters

Ai365 supports Trusts in:

• Reducing administrative workload

• Expanding homecare without expanding staffing

• Strengthening operational and financial governance

• Improving patient safety

AdherePredict – Predictive Analytics for Adherence

AdherePredict uses analytics to identify patients who may be at risk of non adherence before issues arise.

Benefits

• Real time adherence signal monitoring

• Predictive pattern recognition

• Proactive nurse outreach

• Reduced treatment interruption

• Improved outcomes and persistence

HealthCare.Anywhere – UKCA Approved Virtual Care Platform

HealthCare.Anywhere is a Class I UKCA accredited virtual care app that supports hybrid or fully virtual pathways.

What It Enables

• Virtual nurse led reviews

• Remote technique checks and patient education

• Secure document uploads and information sharing

• PROMs, PREMs and symptom tracking

• Clear visual charts for progress monitoring

• Benefits for Patients & Clinicians

• Improved confidence and adherence

• Reduced medication errors with step by step guidance

• Faster onboarding

• Reduced outpatient and infusion demand

E Sign Hub – Fast, Secure Prescription Signing

The HealthNet E Sign Hub is an NCHA approved digital platform enabling rapid, secure signing of homecare prescriptions.

Why HCPs Use It

Trusted & Compliant

• Fully aligned with NHS governance

• Secure, traceable digital audit trail

Faster for You & Your Patients

• Reduces prescription turnaround time from ~2 days to ~2 hours

• Minimises delays and reduces patient anxiety

Safer & More Reliable

• Eliminates risks of lost or delayed paper prescriptions

• Allows multiple authorised signatories for continuity

Environmentally Responsible

• Significant CO₂ reduction by removing paper and postage

Digital Tools for Patients

HealthNet also provides digital tools to support patients in managing their homecare.

1. myHealthNet App – All in One Mobile Management

• Book, change and track deliveries

• Order ancillaries

• View CT number and delivery history

• Update contact details

• Receive reminders and notifications

2. Patient Portal – Browser Based Homecare Management

• Update personal information

• Manage deliveries and appointments

• View help articles

• Access via CT number

3. One Time Link – No Login, Single Click Convenience

• Confirm or book deliveries without logging in

• Ideal for patients who prefer simplicity

Which Tool Should Patients Choose?

• App: most features, most flexible

• One Time Link: fast and simple

• Portal: great for computer users