Guides & Resources

Healthcare Professional Support

Find guides and resources to support your work with HealthNet

The HealthNet HCP section provides healthcare professionals with quick access to practical guides and resources to support the safe and efficient delivery of homecare services.

If you are looking for patient information, clinician system guidance, or an overview of working with HealthNet, you’ll find everything in one place.

What resources are available for HCPs?

HealthNet provides a range of guides and support materials, including:

Patient Welcome Guides

Help patients understand their HealthNet clinical homecare service, including medicine delivery, nursing support, and how to access help.

Clinician Gateway User Guides

Step‑by‑step instructions for using the Clinician Gateway, covering patient onboarding, prescription management, administration, and access control.

Clinician Guide to HealthNet

An overview of HealthNet clinical homecare services, how we support NHS pathways, and what clinicians need to know when working with us.

Who are these resources for?

These guides are designed for:

  • Hospital clinicians

  • Pharmacy teams

  • Nursing and operational staff

  • NHS colleagues involved in prescribing or coordinating homecare

How do these resources help?

Our guides are designed to:

  • Reduce administrative burden

  • Improve consistency across homecare pathways

  • Support safe, compliant patient care

  • Make it easier to work with HealthNet services

Still need help?

If you can’t find the information you need: