Who We Are

HealthNet is one of the UK’s leading clinical homecare providers, partnering with the NHS and pharmaceutical companies to deliver elements of complex treatment safely in the patient’s home.

Since 2015, we’ve supported more than 280,000 patients across high cost, specialised, and long-term therapies.

We work across a wide range of therapy areas - from gastroenterology and rheumatology to rare, orphan and highly specialised medicines. Our integrated model combines specialist medicines supply, clinical nursing, advanced digital tracking and secure logistics to deliver hospital quality care outside of the hospital setting.

Clinical homecare complements NHS teams; it does not replace them. By expanding capacity and supporting continuity of care, we help NHS clinicians focus on those who most need in hospital treatment - while ensuring patients receive seamless support at home.

What We Deliver for Pharma Partners

Our services are built to enhance therapy uptake, improve adherence, and support long-term outcomes - while maintaining full governance, visibility and clinical oversight.

Specialist Medicines Supply & Secure Logistics

Temperature controlled delivery direct to the patient’s home
Full digital tracking, audit trails and chain of custody visibility
Robust governance for high cost, high risk and sensitive therapies
Integration with digital systems for real time updates

Nursing Support & Patient Training

Home visits for treatment administration
Therapy specific training, including self-injection and device education
Virtual consultations where clinically appropriate
Skilled nursing across rare, orphan and complex therapies

Digital Tools for Visibility, Safety & Efficiency

myHealthNet App: delivery booking, tracking and communication
Secure Patient Portal: prescription management, consent, information resources
Clinician Gateway: real time monitoring, prescription management and clinical oversight for HCPs

These tools create an end-to-end pathway that strengthens adherence, improves engagement and enhances pharamcovigilance reporting.

Tailored Patient Support Programmes

Designed to help patients stay on therapy, improve confidence and achieve long-term outcomes.

Condition specific education and onboarding
Adherence and persistence monitoring
Lifestyle and treatment coaching
Proactive engagement supported by digital insights

Funding Model

Clinical homecare is typically funded by the NHS or pharmaceutical manufacturers as part of the medicine supply chain. There is no cost to patients.

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Why Clinical Homecare Matters

For Patients

Fewer hospital visits and reduced travel burden
Greater comfort, flexibility and choice
Better therapy adherence through personalised support
High quality clinical care delivered at home

For the NHS

Increases outpatient capacity
Reduces pressures on infusion suites and clinics
Helps avoid unnecessary admissions
Aligns with NHS Long-Term Plan ambitions for care closer to home

For Pharmaceutical Partners

Supports therapy initiation and long-term maintenance
Enhances real world outcomes and patient satisfaction
Strengthens pharmacovigilance and data insights
Provides a scalable, compliant delivery model for complex medicines
Market Access

Three people engaged in a cheerful conversation in a modern office setting, with large windows in the background.

Our Promise to Pharma Partners

Safety: Medicines and clinical services delivered to the highest UK governance standards.
Support: Experienced nurses, pharmacists and patient care teams supporting therapy pathways end-to-end.
Innovation: Digital platforms that improve communication, tracking, efficiency and engagement.

A leading Clinical Homecare Provider

Why Choose HealthNet?

97%
patient satisfaction (NHS Mandated Annual Survey, 2025)
4.8
rated Excellent on Truspilot
Rated "Good"
by the CQC

We're also proud to offer advanced digital platforms for clinicians and patients and maintain expertise in managing rare, orphan and complex therapies.