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Contacting Us

Our Customer Care Team is made up of pharmacists and customer support advisors, and they are on hand to answer any concerns or issues you may have.

Check out our FAQs section to see if that can answer your question.

Frequently Asked Questions

Contact Form

For general enquiries, please use the contact form below and our Customer Care Team will get back to you shortly.

Contact Form

Call Us

Contact our Customer Care Team on:

08000 833 060

The telephones are manned, and a pharmacist is on duty from 8:00am to 6:00pm Monday to Friday, and 9:00am to 5:00pm on Saturdays.

If you urgently need medical help or advice outside of our opening hours, and it’s not a life-threatening situation, contact NHS 111, by calling 111 or online at 111.nhs.uk 

Can I Help You? Virtual Helper: Holly

Holly is located in the bottom right of your screen and is equipped to instantly answer basic queries such as, help with the Patient Portal, delivery queries and how to store your medicine.

FAQs

If you have any questions about the HealthNet service, or homecare in general, please visit our FAQs page using the button below.

FAQs

Feedback and Complaints

Our mission is to provide every patient with the highest level of care and quality. We welcome all aspects of feedback as this enables us to continuously improve our service. If you’re unhappy with the service you have received and wish to make a complaint, please contact our Feedback Team in the first instance using the button below.

Feedback and Complaints

Registered Pharmacies

Swadlincote

HealthNet Homecare (UK) Limited
Unit 1 & 2 Alfred Eley Close
Swadlincote
England
DE11 0WU

Featherstone

HealthNet Homecare (UK) Limited
Unit 3 Ardane Park
Phoenix Avenue
Green Lane Industrial Estate
Featherstone
Pontefract
WF7 6EP

Contact Form